Returns & Exchanges
At Buttercup, we want you to love every piece you wear, but if something isn't quite right, we accept returns on unworn items within 30 days of delivery. Our process is designed to be as seamless as your style, ensuring a quick refund or exchange for the perfect fit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the original unworn items with all tags attached into the original packaging or a secure shipping mailer.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking number to monitor your return's progress.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing